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StationMD is Proud to Serve Ohio!

Station MD

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StationMD

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StationMD is a physician service that is dedicated to individuals with intellectual and/or developmental disabilities (I/DD) with virtual telehealth specialists

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StationMD is Proud to Serve Ohio!

StationMD is a telehealth company dedicated to serving individuals with intellectual and/or developmental disabilities (I/DD). All StationMD clinicians are board-certified and specially trained to treat people with I/DD. StationMD’s telehealth services enable individuals with I/DD faster access to high-quality care, which helps prevent hospital visits and minimizes disruptions to activities, medication schedules, meals, work, and sleep.

StationMD offers two services in Ohio:

  1. I/DD-specialized, 24/7 telehealth: StationMD doctors are available 24 hours a day, 365 days a year, for any medical matter. This service is available to Ohio Waiver recipients (see eligibility and enrollment details below).
  2. I/DD-specialized behavioral health: StationMD offers routine psychiatric care with I/DD-specialized psychiatrists. This service is not covered through Ohio Waiver funding (see details below).

About StationMD’s I/DD-Specialized, 24/7 Telehealth in Ohio

A Health Care Assessment Service Available to Waiver Recipients Starting January 1, 2025

To improve healthcare options for people with I/DD in Ohio, and to better support their families and caregivers, the Ohio Department of Developmental Disabilities (DODD) has made StationMD’s I/DD-specialized, 24/7 telehealth service available as a “Health Care Assessment” service that people can choose on their Ohio Individual Service Plan (OhioISP).

Who in Ohio is Eligible to Enroll for StationMD’s I/DD-Specialized, 24/7 Telehealth?

Effective January 1, 2025, any Ohio resident on the below Waivers is eligible to enroll for StationMD’s I/DD-specialized, 24/7 telehealth service through their OhioISP:

  • Individual Options Waiver
  • SELF Waiver
  • Level One Waiver

When to Use StationMD

Once an individual is enrolled for StationMD’s service through their OhioISP, they can start a telemedicine visit anytime, day or night, whenever they need a doctor’s attention, including:

To determine if a trip to the ER is necessary

Fever, vomiting, cough, congestion, & seasonal illness

Seizures, falls, & minor injuries

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Prescription refills, general medical guidance

Urinary tract infections, constipation, & diarrhea

Pink Eye, allergies, & migraines

Rashes, cuts, bruises, sores, and minor burns

Questions for a doctor and other health concerns

How to Enroll for StationMD’s I/DD-Specialized, 24/7 Telehealth through the OhioISP:

  1. Once an individual (and/or their guardian) has StationMD authorized in their waiver, they must complete this enrollment packet. Please ensure the individual’s support team is together to fill this out as birthdate, insurance information, medications, medical history, and guardian or individual consent to treat are part of this packet.
  2. The individual’s Service and Support Administrator (SSA) must complete the free choice of provider process for the service.
  3. SSAs will add StationMD to the OhioISP as a Health Care Assessment service. The service is one unit per month at $34.50 per unit. Access to StationMD lasts the full term of their span.
  4. The SSA must complete the cost-projection tool for the Health Care Assessment service using the following codes:
    • Individual Options Waiver (Code: AAS)
    • SELF Waiver (Code: SAS)
    • Level One Waiver (Code: FAS)
  5. Once an individual is enrolled with StationMD, they can start using the service IMMEDIATELY, 24 hours a day, 7 days a week, for any medical concern by calling 1-877-STATMDS (1-877-782-8637)

How to Start a Telemedicine Visit with a StationMD Doctor:

phone  Call StationMD at 1-877-STATMDS (1-877-782-8637)

desk  The StationMD receptionist will collect patient information (please have insurance & Medicaid information ready)

cs rep  A StationMD technical assistant will help the individual and/or caregiver complete patient check-in from a smart device (Android, iPhone, iPad, or tablet)

iphone  The StationMD clinician will join momentarily

What Happens After a StationMD Visit?

Following a telemedicine visit, StationMD will coordinate with the individual and/or their caregiver/guardian and the individual’s regular doctors as needed, to ensure continuity of care.

Should an individual need a physician’s attention immediately, StationMD will coordinate with the individual’s preferred emergency department to prepare for the patient’s arrival.

StationMD is not a replacement for primary care but rather an additional resource when people with I/DD need immediate medical care.

About StationMD’s I/DD-Specialized Behavioral Health

StationMD offers person-centered, evidence-based telepsychiatry care to reduce logistical challenges for people with I/DD, caregivers, and provider agencies. This telehealth service allows individuals with I/DD to establish regular visits with an I/DD-specialized psychiatrist who can help:

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Manage medication regimens for optimal performance

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Reduce unwanted effects of medications

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Phase out unnecessary medications

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Achieve mental health stability and maintain wellness

StationMD’s behavioral health service is not covered by Ohio Waiver funding. For more information on how provider agencies can access StationMD’s behavioral health services, please contact: OHTelehealth@stationmd.com.