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StationMD Partnership Opening New Doors for Individuals with I/DD at Northeast Arc in Massachusetts

We’re proud to see impactful results from our partner, Northeast Arc, as StationMD’s 24/7 telehealth services for individuals with intellectual and developmental disabilities (I/DD) continue in Massachusetts. This initiative helps prevent unnecessary ER visits by giving immediate access to clinicians who understand the unique needs of this population.

Susan Duncan, Residential Nurse Case Manager, shared that “having StationMD as a resource allows one more option to make sure people we support receive the best available care.” Tim Brown, Chief Innovation & Strategy Officer, added that it’s “more comfortable… one more avenue to be seen quicker,” noting the benefit of providers who truly understand their community.

With support from the Blue Cross Blue Shield of Massachusetts Foundation, the program has launched with nearly 100 residents, with plans to expand to more individuals and families across the state.

Read more about our partnership, as highlighted in Northeast Arc’s recent post.