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How to Protect Individuals with I/DD During Cold & Flu Season

Disclaimer: If you think you have a medical emergency, call 911. The health tips and information we share on this blog are for educational purposes only and should not be considered medical advice. They are not a substitute for advice from your own doctor or healthcare provider.


Caregivers, Support Coordinators, and Direct Support Professionals (DSPs) serving individuals with intellectual and developmental disabilities (I/DD) play a critical role in preventing, recognizing, and responding to respiratory illnesses. Because individuals with I/DD face a significantly higher risk of severe illness, structured preparation, early symptom recognition, and rapid intervention are essential to protecting health and saving lives. 

Why Is This Population at Higher Risk?

Several factors put individuals with I/DD at greater risk for severe complications from influenza and other respiratory illnesses:

  • Neurologic and Neurodevelopmental Conditions: Underlying neurological conditions directly increase the risk of severe influenza-related outcomes, including hospitalization and mortality.
  • Communication Barriers: Difficulty articulating physical symptoms—such as a sore throat, body aches, or a headache—often leads to delayed recognition and delayed medical treatment.
  • Hygiene Support Needs: Challenges with maintaining personal hygiene, such as independent handwashing or properly covering coughs and sneezes, elevate overall viral exposure risks.
  • Co-Occurring Medical Conditions: Common co-occurring conditions, including seizure disorders, chronic respiratory disease, and swallowing difficulties (dysphagia), significantly worsen infection outcomes.
  • Congregate Living Environments: Shared residential facilities facilitate the rapid transmission of airborne viruses among residents and support personnel.
The Pre-Season Checklist

Preparation should begin in late summer, ideally August through September, before the respiratory virus season peaks. Establishing a structured environment minimizes chaos when illnesses do begin to circulate. A comprehensive facility and program checklist should include:

  1. Stock supplies. Soap, paper towels, alcohol-based hand sanitizer (60% alcohol or higher), tissues, gloves, masks, disinfectant wipes or sprays, and thermometers.
  2. Post signage. Hand hygiene and respiratory etiquette signs in bathrooms, common areas, and entryways, using picture-based or easy-read formats.
  3. Review health plans. Update each individual’s care plan, emergency contacts, medication lists, and known allergies.
  4. Check ventilation. Confirm HVAC systems are functioning properly and filters are clean.
  5. Establish communication lines. Set up rapid access to each individual’s primary care provider and pharmacy.
  6. Create an isolation plan. Designate an area or plan for separating ill individuals from others if illness occurs.
Vaccines: The Most Important Line of Defense

Vaccination remains the single most effective preventive measure against influenza and related respiratory complications. Immunization programs must cover both the individuals served and the direct care workforce.

Vaccine Type Recommendations 
Influenza (Flu) Recommended annually for everyone aged 6 months and older. Complete vaccinations by the end of October. High-dose, recombinant, or adjuvanted vaccines are preferred for adults aged 65+.
COVID-19 Recommended annually for everyone aged 6 months and older. It can be given simultaneously with the flu vaccine at different injection sites. Highly important for congregate settings.
RSV Recommended for adults aged 75 and older, and adults aged 60 to 74 who are at increased risk for severe RSV. Eligibility should be confirmed with the provider.
Pneumococcal Recommended for adults with certain chronic conditions. Consult with the healthcare provider and document decisions in the health record.
Responsibilities for Direct Support Professionals (DSPs)

As a DSP, obtaining your personal annual vaccinations is one of the most effective ways to protect vulnerable residents and your own family members. Work closely with nursing leadership and supervisors to audit resident immunization files continuously, schedule appointments early in the autumn season, and ensure all received doses are properly documented in the individual’s health record.

Daily Hygiene Protocols & Healthy Routines

Continuous daily execution of basic hygiene protocols prevents respiratory pathogens from establishing a foothold within care settings.

Proper Hand Hygiene Standards:
  • Wash hands with soap and water for a minimum of 20 seconds (equivalent to humming “Happy Birthday” twice).
  • Mandatory handwashing times include before and after providing personal care, before food preparation, after using the restroom, after coughing/sneezing, and after touching shared surfaces.
  • Assist individuals with handwashing as needed, leveraging visual step-by-step guides.
  • If soap is unavailable, use an alcohol-based sanitizer containing at least 60% alcohol.
Respiratory Etiquette:
  • Do: Cover with a tissue, discard immediately, and wash hands right after. If no tissue is available, cough or sneeze into the elbow.
  • Don’t: Cough or sneeze into bare hands, reuse tissues, or touch the face before washing or sanitizing hands.
Environmental Sanitation & Immune Support:

Disinfect high-touch items daily, including doorknobs, light switches, remotes, touchscreens, handrails, and shared equipment, using EPA-registered products. Never share cups, utensils, or towels. Finally, holistically support immune health by maintaining predictable daily routines to reduce stress, ensuring adequate night sleep, offering frequent fluids, providing balanced nutrition, and dressing appropriately for the weather.

Recognizing the Signs of Illness

Because people with I/DD may not be able to articulate that they feel sick, careful observation is required. Understanding the difference between a cold and the flu is vital.

Common Cold (Generally Mild) Influenza (Often Sudden and Severe)
Runny or stuffy nose Fever or feeling feverish, chills
Sneezing Cough and sore throat
Mild cough Body aches or muscle pain
Low-grade or no fever Headache, fatigue, unusual tiredness
Watch for Behavioral Changes:

Behavior is communication. Watch for increased irritability, agitation, or withdrawal. Notice if there is a decreased appetite, a refusal to eat or drink, or changes in sleep patterns. A decline from baseline functioning, such as being less active or less engaged, or increased seizure activity in individuals with seizure disorders are major red flags.

Important Rule: In people with neurologic and neurodevelopmental conditions, any decline in baseline medical status during flu season should instantly raise suspicion for influenza, even without classic respiratory symptoms.

What to Do When Someone Gets Sick 

Rapid intervention is essential; contact a provider immediately, as antivirals work best within 48 hours of symptom onset.

Immediate Steps:

  • Separate & Notify: Isolate the individual and inform supervisors/providers.
  • Monitor & Comfort: Track symptoms, fluids, and temperature while providing supportive care.
  • Protect & Clean: Wear masks/gloves during care and increase hand hygiene.

Seek Urgent Care If: You observe difficulty breathing, chest pain, confusion, severe dehydration, bluish lips/face, new/worsening seizures, or returning fever/cough.

Containing the Spread & Organizational Readiness
  • Single Case: Isolate the individual, limit staff interactions, wear PPE, increase cleaning, and monitor others for 7 days.
  • Outbreak (2+ Cases): Contact a provider about antiviral prophylaxis for all residents, limit group activities/visitors, and report to public health.
  • Staff Duties: Stay home if sick (until fever-free for 24 hours). If working with mild symptoms is necessary, wear a mask and practice strict hygiene.
  • Building Readiness: Maintain written preparedness plans, train staff annually, track vaccinations, and establish a clear notification chain.
Key Takeaways
  1. People with I/DD are at higher risk for severe complications from respiratory illness, so prevention, early recognition, and rapid response are essential.
  2. Vaccination is the single most important step, and it should cover both individuals served and staff.
  3. Daily habits matter, including hand hygiene, respiratory etiquette, environmental cleaning, and healthy routines.
  4. Watching for behavioral changes is often the best way to catch illness in individuals who can’t describe how they feel.
  5. Speed matters once illness strikes, since antivirals work best within 48 hours of symptom onset.
  6. Organizational readiness, from written plans to communication chains, determines how well a program responds to an outbreak.

StationMD Is Here to Help

StationMD clinicians are board-certified and specifically trained to care for individuals with I/DD. Care is available 24/7, in a familiar setting, with the people they trust close by. More than 90% of visits resolve without a trip to the ER, and rapid consultations can start antivirals within the critical 48-hour window. A Support Coordinator must select StationMD as a service for an individual to have access.

For more resources and training materials for healthcare professionals working with individuals with I/DD, connect with us at www.StationMD.com/contact-us